Our Location:
602 Richmond St W, Toronto, ON M5V 1Y9, Canada

Privacy Policy

Type of website: Ecommerce Effective date: 1st day of November, 2021

thephonelink.com (the “Site”) is owned and operated by The Phone Link. The Phone Link can be contacted at:

sales@thephonelink.com
(647) 670-2184
602 Richmond Street West ON m5v1y9

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

IP address;
Location;
Hardware and software details;
Clicked links; and
Content viewed.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

First and last name;
Email address;
Phone number;
Address;
Payment information; and
Auto fill data.

This data may be collected using the following methods:

Purchase; and
Creating an account.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:
1. Statistics.
The data we collect when the user performs certain functions may be used for the following purposes: 1. Communication.

Who We Share Personal Data With

Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

Facebook; and
Repair lift.

We may share the following user data with third parties:

1. All data.

We may share user data with third parties for the following purposes:

1. Targeted advertising.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here: (647) 670-2184

Do Not Track Notice

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We respond to browser-initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

a. Monitor user preferences to tailor advertisements around their interests.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, at (647) 670-2184

Looking To Trade-In Your Device Or Buy A High Quality Refurbished Device Instead

Trade-In Your Device For Cash Or Buy A High Grade Refurbished Device

Why Choose Us?

Professional Technicians

We employ some of the best technicians in Toronto & we are always training new staff to keep up with demand. Our technicians hold their repair work to a high standard & always strive to bring your device as close to original condition as possible.

5-Star Rating

Check us out on Google! Our 5-star rating comes from our mission to make ever customer experience a good one. Our reviews showcase our ability to execute on that mission. We always take care of our customers!

Reliable Repair warranty

We back all of our repairs by a 90-day functionality warranty. If a part is glitching or defective within 90 days we will swap it out at no charge. Our warranty excludes physical or liquid damage.

Fast Turnaround times

We keep all parts in stock for most devices which means if your phone is broken we likely have the ability to fix it today! Give us a call to confirm part availability. If we don’t have your part on hand we can have it delivered in 1-2 business days OR couriered over same day for a rush service fee.

The Phone Link is a certified and professional device repair company committed to offering top quality device repairs as well as sell quality pre-owned/refurbished devices

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