Our Location:
602 Richmond St W, Toronto, ON M5V 1Y9, Canada

Terms and Conditions



These terms and conditions (the “Terms and Conditions”) govern the use of thephonelink.com (the

“Site”). This Site is owned and operated by The Phone link. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of The Phone link and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Accounts

When you create an account on our Site, you agree to the following:

You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site. The following goods are available on our Site:

– Devices; and
– Accessories. The following services are available on our Site:

– Repair service, Cellular service & other services..

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments

We accept the following payment methods on our Site:

– Credit Card;
– PayPal;
– Debit; and
– Direct Debit. When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to

cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

– Standard delivery by post. Delivery takes 5 – 7 business days..

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds

Refunds for Goods
Refund requests must be made within ____ days after receipt of your goods.

Refunds do not apply to the following goods: – Open Accessories cannot be returned.

Refunds for Services
All services sold on our Site are non-refundable.

Returns

Returns can be made in person at the following location(s): at any of our stores.

Returns can be made by mail. To return a good by mail, follow the following procedure: Ask us for a shipping label and then ship the product back to us for store credit.

Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability

The Phone link and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless The Phone link and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of Ontario.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

(647) 670-2184 sales@thephonelink.com 602 richmond street west

You can also contact us through the feedback form available on our Site.


Effective Date: 9th day of August, 2021

Looking To Trade-In Your Device Or Buy A High Quality Refurbished Device Instead

Trade-In Your Device For Cash Or Buy A High Grade Refurbished Device

Why Choose Us?

Professional Technicians

We employ some of the best technicians in Toronto & we are always training new staff to keep up with demand. Our technicians hold their repair work to a high standard & always strive to bring your device as close to original condition as possible.

5-Star Rating

Check us out on Google! Our 5-star rating comes from our mission to make ever customer experience a good one. Our reviews showcase our ability to execute on that mission. We always take care of our customers!

Reliable Repair warranty

We back all of our repairs by a 90-day functionality warranty. If a part is glitching or defective within 90 days we will swap it out at no charge. Our warranty excludes physical or liquid damage.

Fast Turnaround times

We keep all parts in stock for most devices which means if your phone is broken we likely have the ability to fix it today! Give us a call to confirm part availability. If we don’t have your part on hand we can have it delivered in 1-2 business days OR couriered over same day for a rush service fee.

The Phone Link is a certified and professional device repair company committed to offering top quality device repairs as well as sell quality pre-owned/refurbished devices

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